The Challenge:
The medicines export department faced an outdated and labor-intensive workflow:
- 2-3 employees logged incoming medicines onto pre-printed A4 sheets.
- These sheets (3 sets/month, 250–500 pages) were handed to the finance team for manual entry into Excel.
- Finance teams spent two weeks calculating costs and sales values.
Key Issues:
- Employees managing medicines often fell behind on other critical duties.
- Manual data entry led to inefficiencies and errors.
- Exact times of medicine entries weren’t logged, causing traceability challenges.
Our Solution:
IntegraLogic introduced a tailored Point-of-Sale (POS) system, Nextar, customised for medicine tracking:
- Enhanced Tracking: Enabled detailed logging of dosages, pack sizes, and medicine types.
- Barcode Integration: Simplified the process by allowing employees to scan medicines upon arrival, automatically adding them to the stock.
- Streamlined Reporting: End-of-month exports were automated to an Excel file, with pivot tables preformatted for finance needs.
Results Achieved:
- Efficiency Boost: Reporting time reduced from two weeks to just 20 minutes.
- Optimized Staffing: The department operated smoothly with just 1–2 employees per month.
- Improved Accuracy: Eliminated manual errors and ensured consistent stock management.
By replacing a cumbersome manual process with a streamlined POS system, IntegraLogic significantly improved efficiency, accuracy, and staff productivity. Ready to transform your business workflows? Contact us today to discuss your needs.
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Servicing medical devices in Salesforce Sales Cloud
